Terms and Conditions



The price will be the price current at the time of order or supply unless otherwise agreed in writing. GST and/or any other Government imposts whatsoever applicable to the supply of goods and/or services will be payable by the customer.

Payment for good and services purchased from the Company shall be made before the delivery.

The customer will pay to the Company without deduction or set-off all monies owing to the Company


The Company may in it’s absolute discretion refuse to supply goods or services for any reason whatsoever.

Should there be any discrepancy between the  order by telephone as recorded and processed by the Company and later confirmation in writing by the Customer, the Company’s record of telephone order shall prevail.

Once an order has been accepted by the Company, the Customer can only cancel, vary or suspend the order (whether in whole or in part) if the Company agrees in writing to such cancellations, variation or suspension.

The customer agrees to pay all costs, expenses and liabilities incurred by the Company in consequence of the cancellation, variation or suspension of the order and accepts consequential delay.


The Company shall not be liable for delay in delivery of the goods or delivery of the goods in installments or failure to deliver due to whatsoever.

In no event shall the Company be responsible for any loss of profits, penalties, disruptions, expenditure and/or damages incurred and/or sustained by the Customer due directly or indirectly to because of any delay in or the installment delivery of the goods.

I f the goods are delivered by the Company to the Customer in a damaged state or there is short delivery or incorrect or faulty goods are supplied, the Customer must request the Company in writing for their replacement within eight (8) hours of the delivery of the alleged damages, short supplied, incorrect or faulty  goods and the Customer must at the time of the delivery, specify in the delivery docket to be given to the deliverer the nature and the extent of the alleged damage, short supplied or incorrectness of the goods.


Where the goods are delivered to a particular site the goods will be entirely at the Customer’s risk when  delivered.

If the cartage contractor or driver is not satisfied that access to the delivery site is safe the goods will be unloaded at kerbside adjacent to the delivery address.

A quantity, description, date, time and place of delivery as shown to the Company’s invoice or delivery docket shall be conclusive evidence of quality, description, date, time and place of delivery of such goods.

If the site is unattended goods will be unloaded on the site or if the site is not accessible at the kerbside adjacent to the site and the delivery/docket manifest signed by the cartage contractor or the driver of the Company that the goods were delivered accordingly shall be conclusive evidene of due delivery of the goods.

The Company if requested to enter a property accepts no responsibility for any damage caused by the Company or it’s agent.

Where trucks are held on site for more than 1 hour additional costs will apply.

For delivery of lengths over 9 metres the Customer must enquire at time ordering about additional delivery costs.

Deferred delivery of goods already manufactured for the Customer will incur storage charge of 0.5% per week of invoice value.

our brands
get in touch

    First Name *

    Last Name *

    Addresss(i.e. Street Address, Suburb, Post Code) *

    Phone Number *

    Email Address *

    Message *

    contact details